Frequently Asked Questions

.I'm using My iPhone, But I Can not Hear The Music.

  Please Turn Off Silent Mode on Your Phone.

. Data Has Been Initialized.

 If your data has been initialized and you Want to Recover It, Relaunch the app and tap 'Data Recovery' several times in the upper left corner before logging in from the app start screen

. How do I move an already built facility?

 If you click the menu in the lower right corner, you can change it through 'Move'.

. I want to take a picture and save it to the my gallery

 It is impossible to save directly to your gallery , but please save it after sharing it with yourself via messenger, SNS, or e-mail.

. <7 Days Gift> I can't see it anymore, can I buy it anymore?

  Unfortunately, this package is only available for purchase for 7 days. Please look forward to the next gift.

. How do I use furniture coins?

  You can exchange furniture from Today's Furniture in the Gift Shop>Item. You can decorate the cat's mini room with this furniture.

. I want to expand the forest, how do I do it?

  When the forest extension is needed to create a facility, a pop-up appears and can be extended. If the pop-up does not appear yet, please wait

. I'm changing my phone soon, can I transfer data?

  If you are logged in to Games Service (Adroid) or GameCenter (iOS), game data is stored in the cloud, so you can continue using the account in the future.

. All my data has been deleted

  When you log in for the first time, you will be presented with an option to select between the current device and the cloud data import. At that time, if you click Import Cloud Data, you can proceed with the existing data.

. I bought a item, but the goods did not arrive

 When the purchase is complete, you can check the purchased item by e-mail. It may take time depending on the linkage, but if the product is not checked for too long or there is no product after reconnection, please contact the customer center

. I want to link between iOS and Android.

 Linking between Android and iOS accounts is currently impossible.

. It keeps telling me to update, but I can't update.

 This happens because the synchronization time varies from person to person. Wait a little bit, and the update will be displayed. If you click the screen when the update pop-up appears, you can participate in the game immediately.

. When upgrading a facility, it suddenly consumes too much gold.

If you look at the upgrade messages, you will see that they are being upgraded to level 10 or level 100 at once. Upgrades are done automatically in increments of 10-100, so you don't have to click too long because of the difference in money and upgrade levels.